Grafton Road Surgery

Easter Opening Hours

The surgery will be closed for Easter on Good Friday, 19th April and Easter Monday, 22nd April. Any repeat medication you will need between these dates will have to be ordered no later than 12pm on Tuesday 16th April. Anything ordered after this time will not be guaranteed to be ready for you to pick up before we close at 6.30pm on Thursday 18th April. Please also note, that when we reopen on Tuesday 23rd April, only emergency appointments will be available.

Read More »

Gabapentin & Pregablin

On or before the 1st April 2019 the above drugs will be classified as 'controlled drugs' under new guidelines. This means that if you usually have these medications, or are prescribed them, they will not be able to be sent electronically to the pharmacy. They will have to be picked up from the surgery as someone will have to sign for them. Thank you.

Read More »

EAR IRRIGATION/SYRINGING

With effect from the 1st April 2019 commissioning of the ear irrigation service will be withdrawn by Birmingham and Solihull CCG. From this date the CCG will be providing information to us which we will share with you for the conservative management of ear wax. Please note that our Reception Staff will no longer be able to book appointments for this service with our practice nurses. Thank you for your understanding and co-operation with this matter.

Read More »

Communications

We are currently updating patient records with email addresses and mobile telephone numbers. This will help with us to communicate more effectively with you and to send reminders for appointments or recall you for any regular checks you may need to have. Please update your details with reception. Thank you very much for your co-operation.

Read More »

Happy Christmas

The Doctors & Staff at Grafton Road Surgery would like to wish all of our patients a very Merry Christmas & a Happy New Year.

Read More »

Christmas is Coming!!

The practice will close at 6.30pm on Christmas Eve, 24th December, and re-opens at 8am on Thursday 27th December. Please note that if you need any repeat medication for over the Christmas period, you need to re-order it with the practice by 1pm on Wednesday 19th December.

Read More »

Extended Access

From today, if you would like an evening or weekend appointment, you may have the option of attending an appointment at Richmond Road Medical Centre. If you would like to know more about these appointments, please ask at reception.

Read More »

World Suicide Prevention Day Today

Grafton Road Surgery has signed the Solihull Zero Suicide Pledge, which aims to end suicides in Solihull. If you would like to know more, or find ways that you can be supported, there is information in the practice for you to pick up. If you would like to talk to someone in confidence about how you are feeling, the Samaritans in Solihull are available 24 hours a day and you can contact them by ringing 0121 704 2255 (local call charges apply) or the National telephone: 116 123 (this number is free to call).

Read More »

Thursday 6th September

The practice will be closed on Thursday 6th September from 2.15 pm until 3.45pm. This is so that staff can carry out an important training update. The telephones will be open from 2.30pm as usual. Apologies for any inconvenience caused.

Read More »

NEW TELEPHONE SYSTEM

On Thursday 23rd August we will be installing a brand new, updated telephone system. This will mean on that day you will be unable to contact the surgery by telephone from 1pm for approximately 3 hours. Reception will be open for you to come into the surgery as usual during this time.

Read More »