Please try to come to the surgery whenever possible. We are better able to discuss your problem and examine you in ideal conditions.

If you are too ill to attend the surgery and really need a home visit, please ring 0121 474 4686 before 11.00am. This helps in the planning of the visits and gives us a chance to ensure continuity of care.

The on-call doctor may wish to talk to you and offer advice and, if the doctor feels a visit is necessary, will authorise a home visit.

Visits are usually done between 1.00 and 4.00pm and we cannot guarantee which doctor will call.