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Appointments

GP appointments at the Practice are available to be booked, via the Telephone, via Online Services and in person at the Practice. We, however, DO NOT encourage patients to visit the Practice in person as this will not guarantee an appointment. There are several face to face appointment types : bookable up to 4 days in advance, bookable on the day, bookable online and we also offer telephone consultations. 

Our GPs have asked that our Receptionists ask for a brief overview as to why you will need to see the Doctor, this is to help with ensuring that you are being signposted to the correct most effective service. All of our staff are governed by Privacy and Confidentiality and respect that at all times.

 

To utilise our online service please ask at Reception for the enrolment form.

Our telephone lines can become very busy at peak times (8.00 to 11.00am each day) so you may be put on hold for a short time when we answer. 

In urgent cases, particularly sick children, you may welll be seen on the same day although not always by the doctor of your choice.

You may consult any of the doctors for non-urgent and/or continuing problems. It may not always be possible to see the same Doctor, however we will endeavour to comply with all requests where reasonably practicable to do so. You may have to wait longer to be seen by your preferred GP.

If you cannot keep your appointment, please let reception know as soon as possible so that it can be offered to another patient who may need it. Please note: we monitor non-attendance of appointments. If, after a warning, the problem persists, we would regard that as evidence of a breakdown in the doctor/patient relationship and in such instances reserve the right to remove the patient from our practice list.

Book Appointments and Order Prescriptions Online

The Practice is pleased to provide patients with access to its Clinical System via a Secure Web Interface.

You can book and cancel your appointments and request repeat medication on line. To do this you need to register with the practice and obtain a password to enable you to access this service. Once your registration account is created you will need to come into the surgery with your passport or driving licence so that your account can be activated you will be able to use the system to book and cancel appointments and request repeat medication as required.

If you already have your password then you can click the link below to access Systm Online.

click here for online access

Your Neighbourhood Professionals. Just a Click Away! Don Wellbeing Physiotherapy for Older People The Solihull Physiotherapy Clinic Ltd
Your Neighbourhood Professionals. Just a Click Away! Don Wellbeing Physiotherapy for Older People The Solihull Physiotherapy Clinic Ltd