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Appointments

You can see a doctor or nurse during surgery time by contacting the surgery and making an appointment via our receptionists.

You can also book some routine (i.e. non-urgent) appointments via the internet. Please speak to a receptionist to register for this service.

Our telephone lines can become very busy at peak times (8.00 to 11.00am each day) so you may be put on hold for a short time when we answer. You will be offered the next available doctor’s appointment, but if you feel the problem is a medical emergency and cannot wait, please tell the receptionist.

In urgent cases, particularly sick children, you will be seen on the same day although not always by the doctor of your choice.

You may consult any of the doctors but for non-urgent and/or continuing problems, it is best to see the same doctor each time. If this is the case, please book an appointment in plenty of time – we will always endeavour to comply with a request to see a specific doctor, but this may not always be possible if the appointment is not booked in good time and you should understand that, in such instances, you may have to wait longer to be seen by your preferred GP.

If you cannot keep your appointment, please let reception know as soon as possible so that it can be offered to another patient who may need it. Please note: we monitor non-attendance of appointments. If, after a warning, the problem persists, we would regard that as evidence of a breakdown in the doctor/patient relationship and in such instances reserve the right to remove the patient from our practice list.

Book Appointments and Order Prescriptions Online

The Practice is pleased to provide patients with access to its Clinical System via a Secure Web Interface.

You can book and cancel your appointments and request repeat medication on line. To do this you need to register with the practice and obtain a password to enable you to access this service. Once your registration account is created you will need to come into the surgery with your passport or driving licence so that your account can be activated you will be able to use the system to book and cancel appointments and request repeat medication as required.

If you already have your password then you can click the link below to access Systm Online.

click here for online access

Your Neighbourhood Professionals. Just a Click Away! Wellbeing Physiotherapy for Older People
11 Grafton Road, Shirley, Solihull, West Midlands, B90 1NG
  • Telephone 0121 474 4686
Website supplied by Oldroyd Publishing Group
Your Neighbourhood Professionals. Just a Click Away! Wellbeing Physiotherapy for Older People
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